Salesforce cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Salesforce

Here's how to set up single sign-on (SSO) via SAML for the Salesforce application.

Note: Before configuring SSO, make sure you've set up your Salesforce subdomain.

Step 1: Set up Google as a SAML identity provider (IdP)

  1. Click Add app and then Search for apps.

  2. Enter Salesforce in the search field.
  3. In the search results, hover over the SalesforceSAML app and click Select.
  4. On the Google Identity Provider details page:
    1. Copy and save the SSO URL and Entity ID.
    2. Download theCertificate file.
  5. ClickContinue.
  6. On theService provider details section:
    1. For ACS URL, enter https://{domain specific}.my.salesforce.com, replacing {domain specific} with your Salesforce subdomain..
    2. Edit the Entity ID andStart URL fields, replacing {domain specific}with your Salesforce subdomain.
  7. Click Continue.
  8. (Optional) On the Attribute Mapping page, map Google directory attributes to corresponding application attributes:

    1. Click Add Mapping.
    2. Click the Select field menu and select a Google directory attribute.
    3. Enter the corresponding application attribute under App attributes.
  9. (Optional) If you want to send a user's group membership information in the SAML response, enter the group names that are relevant for this app in the Group membership field.

    1. Under Google groups, click in the Search for a group entry field.
    2. Type one or more letters of the group name.
    3. Choose the group name from the dropdown list.
    4. Add additional groups as needed (total groups cannot exceed 75).
    5. Under App attribute, enter the service provider's corresponding groups attribute name.

    Note: Regardless of how many group names you enter, the SAML response will only include groups that a user is a member of (directly or indirectly). For more information, see About group membership mapping.

  10. On the Attribute mapping page, clickFinish.
  11. (Optional) Configure auto-provisioning for Salesforce, or click OK to finish setup.

Step 2: Set up Salesforce as a SAML 2.0 service provider (SP)

  1. Sign in to Salesforce with your administrator account.
  2. Click Setup.
  3. In the Quick Find box, enter 'Single Sign-On' and clickSingle Sign-On Settings.
  4. Under Single Sign-on Settings, click Edit and select the SAML enabled checkbox.
  5. Click Save.
  6. In SAML Single Sign-On Settings, click New.
  7. Enter the following information:
    • Name: Google
    • API Name: Google
    • Issuer: The Entity ID you copied from Google in Step 1 above.
    • Identity Provider Certificate: Click Choose File, then select the certificate file you downloaded in Step 1.
    • Set Service Provider Initiated Request Binding: HTTP Redirect
    • Identity Provider Login URL: The SSO URL you copied in Step 1.
  8. Click Save.

(Optional) To enable Service Provider-initiated SSO:

  1. Click Domain Management and then My Domain.
  2. In the Authentication Configuration section, click Edit.
  3. InAuthentication Service area, check 'Google'.
  4. Click Save.

Step 3: Enable the Salesforce app

  1. SelectSalesforce.
  2. ClickUser access.

  3. To turn on or off a service for everyone in your organization, clickOn for everyone orOff for everyone, and then clickSave.

  4. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. To change the Service status, selectOn orOff.
    3. Choose one:
      • If the Service status is set toInherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set toOverridden, either click Inherit to revert to the same setting as its parent, or clickSave to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
  5. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  6. Ensure that your Salesforce user account email IDs match those in your Google domain.

Step 4: Verify that the SSO is working

Salesforce supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. SelectSalesforce.
  2. At the top left, click Test SAML login.

    Salesforce should open in a separate tab. If it doesn't, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open https://your-domain-name.my.salesforce.com.
  2. You should be automatically redirected to the Google sign in page.
  3. Enter your sign in credentials.
  4. After your sign in credentials are authenticated, you are automatically redirected back to Salesforce.

Step 5: Set up auto-provisioning for Salesforce

As a super administrator, you can automatically provision users in the Salesforce application.


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